Privacy Policy

Legal Disclaimer
Effective Date: April 19, 2024

At Crystal Panes, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect any information you provide when using our website. By accessing or submitting your information through our site, you consent to the practices described in this policy.

When you use our website or fill out a contact or quote request form, we may collect certain personal information such as your name, email address, phone number, and property address. We may also gather service-related details, including the nature of your window cleaning needs. In addition, our website automatically collects technical data such as your IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

We use this information to respond to inquiries, provide quotes, schedule services, and communicate with you about your appointments or any relevant updates. Your information may also be used to help us improve our website and customer experience. We do not sell, rent, or share your personal information with third parties unless required by law or necessary to deliver our services.

Our website uses cookies and similar technologies to enhance your browsing experience and monitor site performance. These tools help us understand how visitors use our website and allow us to make improvements. You may choose to disable cookies through your browser settings, though doing so may impact site functionality.

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. While no method of internet transmission is completely secure, we take all reasonable precautions to safeguard the information you share with us.

In some cases, we may use third-party services such as website analytics or embedded maps. These services may collect data as part of their function and are governed by their own privacy policies, which we encourage you to review if concerned.

As a user, you have the right to access, correct, or request deletion of your personal information at any time. You may also opt out of receiving promotional communications from us. To make such a request, please contact us directly using the information provided below.

Our website may contain links to other websites for your convenience. However, once you leave our site, we are no longer responsible for the privacy practices or content of those external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant regulations. Any updates will be posted on this page, and the effective date will be revised accordingly.

If you have any questions or concerns about our Privacy Policy or how your information is handled, please feel free to contact us:

Crystal Panes
Trail, BC, Canada
Email: Nick@thecrystalpanes.com
Phone: (250)-231-2589