Terms & Conditions

Legal Disclaimer
Effective Date: April 19, 2024

Welcome to the website of Crystal Panes (“we,” “our,” or “us”). By accessing or using www.thecrystalpanes.com, you agree to the following Terms and Conditions. Please review them carefully. If you do not accept these terms, please refrain from using our website or services.

The content provided on this site is for general informational and promotional purposes related to our residential and commercial window cleaning services. While we strive to keep information accurate and up to date, we reserve the right to modify or remove content at any time without notice. Unauthorized use of the website may result in legal action.

Service descriptions, pricing, and availability on the site are subject to change. Any quotes provided online or via direct contact are free and non-binding until confirmed following an on-site assessment. Final pricing may vary depending on the scope and condition of the property. By booking with us, you agree to the discussed terms and pricing.

Payment is due upon completion of service unless other arrangements are made in advance. We accept cash, e-transfer, and other agreed-upon methods. We kindly request at least 24 hours’ notice for cancellations or rescheduling. Failure to provide notice may result in a cancellation fee.

If you are not satisfied with the service received, please reach out to us within 14 days of your appointment. We are committed to resolving concerns promptly, which may include a touch-up or partial refund depending on the situation. Please refer to our full Refund Policy for additional details.

All content on this website, including text, images, logos, and graphics, is the property of Crystal Panes and may not be used or reproduced without written permission. Unauthorized use may result in legal action. We also may include links to third-party websites for your convenience, but we do not control or endorse those external sites and are not responsible for their content or practices.

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. This includes service delays, scheduling changes, or limitations due to property conditions. Use of the site and services is at your own discretion and risk.

These Terms and Conditions are governed by the laws of British Columbia, Canada. Any disputes related to the use of our website or services shall be handled in the courts of British Columbia.

For any questions regarding these Terms and Conditions, please contact us at:

Crystal Panes
Trail, BC, Canada
Email: Nick@thecrystalpanes.com
Phone: (250)-231-2589